Question 1

What surfaces work best?

Accepted Answer

Smooth Dot Stickers work best on clean, flat, non-porous surfaces such as glass, mirrors, sealed painted walls, metal, and smooth plastic panels. These materials allow the dot-pattern adhesive to make full contact, ensuring a strong but removable hold. Avoid rough, dusty, or heavily textured areas, as the small air pockets in the surface can prevent the dots from sticking evenly. For best results, clean the surface thoroughly with a dry cloth before applying the sticker to remove dust or residue.

Question 2

Is it reusable?

Accepted Answer

Yes, Smooth Dot Stickers are both repositionable and reusable. The special dot-matrix adhesive allows you to peel them off and reapply them multiple times without losing grip, as long as both the surface and the sticker remain clean. When not in use, store the sticker flat on its original backing sheet to protect the adhesive. If dust builds up over time, a gentle wipe on the back can help restore its tack. This makes Smooth Dot Stickers perfect for temporary promotions, event signage, or seasonal window displays that need to move locations.

Question 3

Will it damage walls or windows?

Accepted Answer

No, these stickers are designed to remove cleanly without leaving residue on properly prepared surfaces. The unique dot-pattern adhesive means only a small portion of the sticker actually touches the surface, so it peels away smoothly without lifting paint or leaving marks. Always make sure the wall or glass is sealed and fully cured before applying. On delicate or recently painted surfaces, it’s a good idea to test a small corner first to make sure the finish is suitable.

Question 4

Do I need a professional installer?

Accepted Answer

Not at all. Smooth Dot Stickers are made for easy, do-it-yourself installation. Just peel, position, and press them into place by hand. The dot adhesive design lets air escape easily, so any bubbles can be pushed out with light pressure. No tools, squeegees, or experience are needed. Even large panels can be installed quickly because the material doesn’t trap air like traditional vinyls do.

Question 5

Can I order custom shapes?

Accepted Answer

Yes, you can order simple custom shapes such as circles, ovals, rounded rectangles, or clean contours around logos. These are cut precisely using our digital cutting system to give a professional edge. However, very detailed or concave shapes aren’t supported for this product, as the material works best with smooth outlines. Keeping the shapes simple ensures clean cuts, faster turnaround, and easier application.

Question 6

Is there a clear version?

Accepted Answer

No, Smooth Dot Stickers are only available on a white opaque film. This film gives colours a solid, vibrant appearance and hides the dot pattern completely once applied. The opaque backing ensures that your artwork stands out clearly, even on dark or glass surfaces, without any show-through.

Question 7

Do you laminate Smooth Dot Stickers?

Accepted Answer

No, we don’t laminate this product. Smooth Dot Stickers are printed with UVgel technology, which produces a tough, scratch-resistant surface suitable for indoor use. Keeping them unlaminated makes the film lighter, more flexible, and easier to remove cleanly. For indoor environments such as retail displays, events, or temporary signage, the unlaminated finish provides the perfect balance of durability and ease of use. Trade & Service FAQs

Question 8

What’s the turnaround time?

Accepted Answer

The standard turnaround time is two business days for orders up to $1,000 + GST, once artwork is approved before the daily cut-off. For every additional $1,000 + GST, please allow one extra business day. This ensures our production stays fair and consistent for all trade customers. You’ll always see your estimated dispatch date automatically when placing your order.

Question 9

Can I change or cancel my order after placing it?

Accepted Answer

Once an order is placed, it cannot be changed or cancelled. Our production system is automated and jobs enter the queue within minutes of approval. Please make sure your artwork and order details are final before submitting. You’ll get a confirmation prompt before checkout to double-check everything is correct.

Question 10

Do you offer split packing or multiple delivery addresses?

Accepted Answer

We only deliver each job to one address. This keeps our workflow efficient and helps maintain trade pricing. If you need to send items to multiple locations, we recommend using a third-party logistics provider (3PL) who can handle the split deliveries for you. We can refer you to reliable partners if needed.

Question 11

Can you help with artwork setup or design?

Accepted Answer

We don’t provide artwork or design services because we operate purely as a trade printer. However, our system automatically checks files for common setup issues such as missing bleed, incorrect trim boxes, or scaling errors. This helps your job move through production smoothly and avoids delays.

Question 12

Do you offer trade accounts or is prepayment required?

Accepted Answer

All orders are prepaid unless you have an approved trade account. Trade accounts are available for resellers with a strong credit record and an annual spend of over $20,000. Once your order history meets this threshold, we can assess your eligibility through our credit partner. This keeps our pricing competitive for all trade customers.

Question 13

Do you guarantee production or delivery times?

Accepted Answer

We consistently dispatch over 99% of orders on time, based on our automated production schedule. While courier delivery times can vary, our internal production targets are extremely reliable. If something unexpected comes up, we’ll always communicate quickly and work to minimise any delay.

Question 14

Can I get a sample before placing a large order?

Accepted Answer

Yes, we encourage you to order a small sample before committing to a large run. This lets you test the look, feel, and removability of the material on your desired surface. Our minimum order cost is low, making it easy to check quality and ensure the product suits your customer’s needs before printing in bulk.

Question 15

Why does pricing change in steps instead of increasing evenly with quantity?

Accepted Answer

Smooth Dot Reusable sticker pricing is calculated using a true cost, linear metre production model rather than per-unit pricing. Stickers are produced in rows across the width of the material, and multiple units can often fit within the same linear metre before an additional length is required. This means pricing may remain unchanged as quantities increase and then step up only when an extra row or metre of material is needed. This approach accurately reflects the cost of specialty materials, printing, finishing, and waste, ensuring transparent pricing with no averaged assumptions. The result is predictable pricing and improved margin consistency for resellers who optimise layouts effectively.

Question 16

Can you make exceptions to finishes or turnaround times for one-off Smooth Dot Reusable sticker orders?

Accepted Answer

No. Smooth Dot Reusable sticker orders must be placed using the finishes and turnaround times available in our system, and we’re unable to make exceptions or manually process one-off requests outside of those options. This product is produced using defined workflows to ensure consistent dot adhesive performance, clean application, and reliable removability, and our turnaround times are set to reflect that process. We do not have a workaround for bypassing the system for individual orders, as it compromises production consistency. If you regularly require alternative configurations in volume or identify broader customer demand, we welcome that feedback for consideration as a long-term system enhancement.

Smooth Dot Reusable

Job Summary

Smooth Dot Stickers

Effortless Apply & Remove

Reusable & Portable

Custom Simple Shape Cutting

Sustainability

Low-VOC UVgel Printing

Solar-Powered Production

Locally Printed in Australia

Reusable & Low-Waste Adhesive Design

FAQ

Download

Smooth Dot Reusable Artwork Setup Guide

Smooth Dot Reusable Material Technical Data Sheet